Purpose of the study

Help firms become more effective and efficient and maintain the indirect lending channels as a functional and profitable part of the mortgage industry

Discussion Issues

• Enforcement of score cards
• Helping firm’s identify profitable brokers/correspondent relationships and purge unprofitable ones
• Compliance issues and trends
• Identifying warning signs of problem clients

Click here for a complete list of discussion topics at our last meeting

Study Metrics

• Volume per broker
• Active brokers per account executive
• Total FTEs compared with fundings
• Total compensation cost relative to total funding volume
• Sales compensation cost relative to fundings
• Average sales compensation expense
• Fulfillment cost relative to submitted file volume
• Loans per fulfillment staff
• Pull through
• Span of control for sales and fulfillment
• Degree of fulfillment centralization

Click here for a complete list of study metrics

Deliverables

Analysis of the trends and variances between peers (April 2009)

• Table of Contents from the most recent benchmark study
• Overview
• Volume
• Revenue
• Sales Expense
• Fulfillment Expense

An overview of all direct expenses, non-personnel direct expenses and division profit
Click to view a sample page from the study

Meeting with Peers (November 2009)
Click to view a list of recent meeting attendees

For more information, please contact:
Christine Clifford: (240) 423-8390 • cclifford@accessmrc.com